Yelp
Yelp connects people with great local businesses.
Overview
Salesforce Team Snapshot
Systems Leaders
(
5
)
Administrators.
A foundational, versatile layer handling projects & support.
(
15
)
Business Analysts.
The key liaisons to your stakeholders.
(
3
)
Developers.
The team members focused exclusively on build.
(
3
)
Product Owners
The function that allows you to truly advise and drive strategy.
(
1
)
Architects
High-powered design & product strategy subject matter experts.
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Salesforce Team Analysis.
Key insights and takeaways from their approach.
Yelp support 3,000 users with 5 Salesforce Admins.
And 1 Admin per 600 users should be chaos!
(It’s not here.)
But it all comes down to having the optimal org design across both Salesforce & Rev Ops.
KEY TO A HIGH-IMPACT SALESFORCE TEAM
Separate these 2 functions:
- Strategy / Project Delivery
- Tactical / Day-to-Day
How Yelp Does It:
- A core Salesforce team of 30
- A supporting cast of 18 Revenue Operations Specialist.
50% of these Rev Ops Specialists are ex-Sales people at Yelp
These Rev Ops Specialists are the day-to-day Salesforce liaison for users.
They exist to focus on the end user experience, while responding to ad hoc requests from the business.
CORE SALESFORCE TEAM:
- Director of Business Technology
- Salesforce Engineering Manager
- (2) Salesforce Architects
- (13) Business Systems Analysts (!)
- (3) CRM Product Owners
- (5) Salesforce Administrators
- (3) Salesforce Engineers
Full Team Analysis Coming Soon... Subscribe to Get Notified 📫
Rev Ops Team Snapshot
Rev Ops Leaders
No Leaders Found 🤷♂️
(
0
)
Rev Ops Directors
No Directors Found 🤷♂️
(
0
)
Rev Ops Managers
No Managers Found 🤷♂️
(
0
)
Rev Ops ICs
No ICs Found 🤷♂️
Rev Ops Team Analysis.
Key insights and takeaways from their approach.
Under Construction
We refresh teams on an ongoing basis. Some take longer than others. Stay tuned!
📝
Rev Ops Team Analysis.
Key insights and takeaways from their approach.
Full Team Analysis Coming Soon... Subscribe to Get Notified 📫
Rev Ops Leadership.
Insights into the Leaders and their experience.
Morgan Vock
Sr. Director Revenue Operations
Past Experience:
